Today SWTOR is updating with patch 1.3, which will include a LFG (looking for group) functionality. That means if you want to find a group for a flashpoint/instance, you will be able to bring up the LFG tool and select your chosen destination and the roles you are willing to fill in a group (ie. tank, healer, dps) and the request will enter a queue. When the group is ready, you’ll be notified and will be able to jump into your new shiny pick-up group to complete the instance. (You can still also use the old fashioned method of putting the group together yourself via friends list/ guild/ general chat.)
A lot of MMO players feel that this type of group-creator tool is now mandatory in any game which contains group content. That is an indication of how popular these tools have been in WoW and other games which offer the facility. It could also be argued that battlegrounds also have this functionality, where you queue separately and are placed in a random group when the instance comes up. So it seems like a good time to evaluate how random groups are doing in WoW, partly because I’ve seen a couple of posts come up on my reader over the last week that suggest that people are having issues.
First thing to note is this– The general idea with the random group finder is:
- It should be quicker to find a group this way than by other methods, and also less hassle. This assumes a lot of people are queueing and with a decent mix of class roles, so that the maximum time you have to wait for your instance is reasonable. Also some people have an aversion to talking to anyone else in game so this way they can group without ever having to do so.
- Playing with a random selection of people means you’ll end up with a mix of player skill/knowledge in the group but should hopefully be good enough for everyone to complete the instance. That is to say: you can’t be too fussy if you voluntarily sign up for a random group, but the mix should be manageable.
The Grumpy Elf and Stubborn both report recent experiences with very poorly performing PUGs in WoW. If random players are queueing evenly, this probably shouldn’t happen because you should generally get a mix of good and poor players.
My usual reaction would be “You chose to queue for a random group, don’t complain if the random players you got were rubbish,” but if this is more than a few isolated experiences and has become a trend, it may speak to something more systematic in the player base. As well as hardcore players having no incentive to queue, what would make other players actively not care about trying to play well. Or just adequately. For example, my experiences in PUGs in SWTOR where none of us really knew what we were doing were still positive, the groups worked together to try to figure things out. There were enough MMO dinos to explain concepts around tanking and healing to people and the instances were mostly tuned so that we could manage them.
So what would make players actively ignore this in favour of just running off and hitting random stuff? Could be that they’re kids. (This may be a bit unfair to kids but we don’t really expect them to know how to play nice with others if they haven’t been shown — or in other words “blame the parents.”) Could be that they’ve learned from interaction with LFG that they can do what they want. Could be they just don’t give a shit (this quite likely happens in low level or easy instances). Or is this a natural evolution of LFG functionality, that the more hardcore players will hit the queues hard at the start of a patch/ expansion but will exit the system in large numbers as soon as they have got all the goodies they need, leaving it to less experienced players? And even then, why would less experienced players be so bad? Or does that truly represent that average player who queues for LFG?
Have you experienced player quality in LFG dropping recently if you play WoW? I’m quite looking forwards to trying the new tool out in SWTOR when I get home next week, I have a fairly new level 50 Bounty Hunter healer to play around with.