So, first content patch of the game has brought new flashpoint, operation (raid) stuff, class tweaks, and PvP tweaks and boy has the latter turned out to be a doozy.
There were tweaks made to the open world high level PvP zone on Ilum to encourage players to earn valor via killing other characters rather than just capturing objectives. However, the faction bases had not been given sufficient safe zones, add to that a population imbalance and what you end up with is one faction farming the other at the respawn point for eternity. And the respawning guys couldn’t get to their taxi/ escape point. MMOCrunch describes in more detail what’s been going down.
Bioware have apologised and are planning to patch it urgently. So basically PvP was messed up on Ilum for an evening, and there will be fixes. They also commented about noticing individuals who took ‘extreme advantage’ of the situation, but we’ve no idea what’s happening with that.
I find it hard to be up in arms about this since I’ve never even been to Ilum and although the game contains PvP, I don’t really consider SWTOR to be a PvP game. If they’d broken PvE I’d be mildly irritated though. However, PvP tweaks in a game really do need to be more carefully tested that this. It leaves the feeling that Ilum had been a problem when players were deliberately zone flipping so they put in a quick patch which has led to worse problems. I suspect they will eventually iterate on a fun/ workable solution, because open PvP zones can be fun and aren’t a bad idea.
As for players leaving en masse, it comes down to how much patience you want to have with a new MMO and team. I think the general lack of patience in the player base has been the doom of MMOs in general, but at the same time, a dev team needs to build the level of trust that means players will roll with a bad patch in the knowledge that it gets fixed. Bioware have not got off to the best of starts.
The important thing for me is a) how quickly they hotfix the problem and b) whether they can learn from the experience and avoid doing it again. The faction imbalance, however, is a whole other issue …